W. Edwards Deming said some decades ago “The customer is the most important part of the production line”. This was many years before the rise of social media and today it’s more valid than ever. Deming understood that customer focus is THE key aspect of any successful business. No businesses can succeed without serving its […] 
Monthly Archives: November 2013
When was the last time you hugged your customer? Why customer focus is the only way to go!
Gurcles webinar with Mitch Joel: “Ctrl Alt Del – Reboot Your Business. Reboot Your Life…”
We had the honor to host a session with Mitch Joel recently. It was part of the Gurcles webinar series. Gurcles stands for “Guru Circles” and it holds the promise that we bring world-class master minds to you. We certainly delivered on this promise (again). Mitch is president of Twistimage – one of the largest […]
Posted in public Tagged authors, books, digital communication, digital future, dozeo, Eleftherios Hatziioannou, gurcles, gurus, learning, Mitch Joel, mobile, new business, new media, social media Leave a comment